Job Description
About Airwallex
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impact
You’ll drive scalable revenue growth across Airwallex’s business divisions by improving revenue systems, data, integrations, and automations.
Drive scalable revenue growth by improving revenue systems, data, integrations, and automations.
Partner with Revenue, Marketing, Data, and Product teams to shape scalable revenue-system design and translate complex business requirements into flexible solutions.
Manage the go-to-market technology stack, support ad hoc queries, and train teams on best practices.
Lead process-optimisation initiatives across the commercial organisation, identifying opportunities to improve efficiency and operational impact.
Communicate clear recommendations to senior stakeholders, including the CRO and Regional General Managers.
You’ll work from our San Francisco office three days a week.
What we're looking for
Essentials
A bachelor’s degree or equivalent, with demonstrated academic achievement.
3+ years of experience in business analysis, systems design and administration, or IT transformations.
Hands-on experience with Salesforce configuration, including Flows, Permission Sets, and Object Schema.
A strong ownership mentality and self-starter attitude — you’re resilient under pressure, comfortable navigating a global organisation, and ready to roll up your sleeves to identify and prioritise opportunities.
Excellent communication skills, with the ability to work effectively with technical and non-technical stakeholders.
Strong analytical and data-driven problem-solving skills.
Preferred
Experience working in a high-growth technology company.
Hands-on experience with the Salesforce technology stack, including Apex, LWC, or Visualforce.
Hands-on experience building with AI.
You'll thrive here if
You own the outcome and you don't wait for permission to fix what's broken.
You're comfortable making decisions with incomplete information and moving quickly anyway.
You over-communicate by design. You'd rather flag something early than let it become a surprise.
You connect dots across functions and hold the big picture without losing grip on the details.
You simplify complexity rather than hiding behind it.
Learn more about your team
Growth at Airwallex is building a unified, AI-native growth system across product, sales, and marketing. Rather than applying AI to isolated tasks, we use customer context, machine learning, automation, and continuous learning to transform how Airwallex acquires, activates, converts, retains, and expands customers.
You’ll build high-traffic platforms, experimentation frameworks, and intelligent decision systems that turn signals—such as company profile, product usage, lifecycle stage, behavior, and intent—into personalized journeys, next-best actions, and measurable incremental value.
The work spans both human + AI and autonomous operating models: AI-native tools that increase the leverage of growth teams, alongside agentic workflows that can research opportunities, launch and optimize campaigns, orchestrate customer journeys, and measure outcomes within clear strategies and guardrails.
The challenge is to combine consumer-technology speed with the precision, trust, and regulatory complexity of global B2B finance. If you enjoy owning ambiguous problems end to end, prototyping quickly, measuring real business impact, and using every outcome to improve the next decision, you’ll help define how an AI-native global financial platform grows.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.